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Security Solutions Training and Certification

Empower your team. Develop superior skills. Leverage Genetec’s advanced technology through our IP security training and certification courses. Our training services are offered for all products and for customers with a varied level of technical experience and can be customized to meet your specific needs and objectives.

Why should I attend Genetec’s training?

In a professional classroom environment or from the convenience of your own office, you will learn the ins and outs of our advanced solutions. With hands-on exercises and provided course materials, our qualified trainers will guide you through system design, installation, operation and troubleshooting. Upon achieving our security system certification, you will walk away empowered with a more in-depth knowledge of our products and tools you will use in everyday applications.

Discover which solutions training courses are appropriate for you. Read our technical and operator training course overviews.

AutoVu Courses 

SC-ATC-001 -Security Center - AutoVu Technical Certification
Length 2 days
Attendees Technicians, Administrators, Project Managers and IT Professionals
Prerequisite(s): SC-COM-001

Upon successful completion of this course you will be able to

  • Complete Sharp setup, calibration & installation (Fixed & Mobile)
  • Complete Patroller 4.4 installation & configuration
  • Complete Security Center 4 installation & basic setup (as it pertains to AutoVu & Omnicast integration)
  • Perform Security Center tasks (user management, alarms, event handling, scheduled tasks, etc.)
  • Perform specific configurations for:
    • Mobile (Hotlists, City Parking, University Parking, Mobile License Plate Inventory)
    • Fixed Sharp installations
  • Security Desk Tasks (Monitoring Sharps, Patrollers, Hotlists, etc.)
  • Operator training / In-vehicle practice
  • Perform maintenance & troubleshooting
  • Understand system design guidelines

SC-AFC-001 - Security Center - AutoVu Fixed Certification
Length 2 days
Attendees Technicians, Administrators, Project Managers and IT Professionals
Prerequisite(s): None

Upon successful completion of this course you will be able to

  • Complete Sharp setup, calibration & installation (Fixed)
  • Complete Security Center 4 installation & basic setup (as it pertains to AutoVu & Omnicast integration)
  • Perform common Security Center tasks (user management, alarms, event handling, scheduled tasks, etc.)
  • Perform specific configurations for Fixed Sharp installations
  • Perform operating training / Security Desk tasks:
    • Monitoring Sharps and Hotlists
    • Alarm handling
    • Reports
  • Perform maintenance & troubleshooting
  • Understand system design guidelines

SC-MOT-001 - Security Center – Mobile Autovu Operator Training
*only available as custom training  
Length 4 hours
Attendees In-vehicle Operators, Security / Parking Managers
Prerequisite(s): None

Upon successful completion of this course you will be able to

  • Complete Mobile Sharp setup and calibration
  • Complete Patroller operation
  • Perform Security Desk tasks (Monitoring Sharps, Patrollers, hotlists, reporting, etc.)

SC-FOT-001 - Security Center - Fixed Autovu Operator Training
*only available as custom training  
Length 4 hours
Attendees Security Operators, Security Managers
Prerequisite(s): None

Upon successful completion of this course you will be able to

  • Perform Security Desk LPR Monitoring 
  • Perform live LPR, video and alarm monitoring
  • Complete reporting tasks

Courses offered for Genetec's AutoVu IP License Plate Recognition System

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Omnicast Courses 

SC-OTC-001 - Security Center 5.X Basic Omnicast Training
Length 2 days
Attendees Technicians, Administrators and IT Professionals
Prerequisite(s): None

Upon successful completion of this course you will be able to

  • Install and configure basic Security Center video features in a single-server environment 
  • Configure video roles
  • Configure network capabilities of a single site
  • Configure encoders & camera hardware
  • Configure video quality and motion detection
  • Configure camera recording options
  • Configure partitions and user privileges for video
  • Configure schedules for video
  • Configure alarms for video
  • Perform system maintenance & troubleshooting

SC-OTC-002 - Security Center 5.X Advanced Omnicast Training
Length 2.5 days
Attendees Technicians, Administrators, Project Managers and IT Professionals
Prerequisite(s): SC-OTC-001 (5.1), or SC-OTC-001 (5.0) with upgrade training

Upon successful completion of this course you will be able to

  • Install and configure advanced Security Center video features in a multi-server environment 
  • Configure advanced Security Center features
  • Configure advanced video features
  • Configure Archiver Failover 
  • Configure Redundant Archiving
  • Configure Failover Directory
  • Discuss 3rd party high-availability options (Clustering, etc.)
  • Configure 3rd party plugins
  • Configure mapping with Plan Manager 
  • Configure Federaton of Omnicast and Security Center systems
  • Configure Intrusion Manager role
  • Perform system maintenance & troubleshooting 
  • Discuss system performance considerations

OTC001 - Omnicast 4.X Technical Certification
Length 2 days + 4-8 hours Online Prerequisite
Attendees Technicians, Administrators and IT Professionals
Prerequisite(s): Online Training

Upon successful completion of this course you will be able to

  • Discuss Ethernet/IP networking principles
  • Identify various networking equipment types
  • Discuss the Omnicast system architecture
  • Identify and discuss various Omnicast system components
  • Perform tasks associated with the Live Viewer application
  • Perform tasks associated with the Archive Player application
  • Perform tasks associated with the Config Tool application
  • Create, configure and manage alarms
  • Install Omnicast server software
  • Install Omnicast client software
  • Commission an Omnicast system
  • Perform basic system troubleshooting

OTC002 - Omnicast 4.X Advanced Technical Certification
Length 2 days
Attendees Technicians, Administrators, Project Managers and IT Professionals
Prerequisite(s): OTC001

Upon successful completion of this course you will be able to

  • Load balancing in a multiple server system
  • Configure a system with failover directory 
  • Configure a system with failover archiving 
  • Configure a system with redundant archiving
  • Configure a system with failover virtual matrix
  • Configure a Federation server
  • Configure a system with a Metadata engine 
  • Configure Metadata engine and its plugins
  • Perform advanced system configurations 
  • Configure IIS web server to server Omnicast Web Clients
  • Create macros
  • Perform advanced system troubleshooting

OUT001 - Omnicast 4.X Upgrade Training
Length 2 x 4hr sessions (online)
Attendees Technicians, Administrators, Project Managers and IT Professionals who have already been certified in a previous version
Prerequisite(s): Prequalification quiz

Upon successful completion of this course you will be able to

  • Identify and discuss the new features and components of Omnicast 4.x
  • Discuss new Omnicast 4.x system architecture
  • Install or upgrade Omnicast 4.x server software
  • Perform tasks associated with the Server Admin 4.x
  • Install or upgrade Omnicast 4.x client software
  • Perform tasks associated with the Live Viewer 4.x application
  • Perform tasks associated with the Archive Player 4.x application
  • Perform tasks associated with the Config Tool 4.x application
  • Commission an Omnicast 4.x system

SDK001 - SDK Training Workshop
*only available as custom training  
Length 3 days
Attendees Technicians, IT Professionals and Wed Developers
Prerequisite(s): OOTC001 and knowledge in .Net programming language

Upon successful completion of this course you will be able to

  • Understand the SDK components
  • Write macros using Macro SDK
  • Create and enhance Omnicast maps using Map SDK
  • Program custom applications using the application SDK
  • Use Macro Wizard, Macro Editor, Map Editor

OOT001 - Omnicast 4.X Operator Training
*only available as custom training  
Length ½ day
Attendees Dispatchers, Security Guards and Security Managers
Prerequisite(s): None

Upon successful completion of this course you will be able to

  • Perform tasks associated with the Live Viewer application
  • Perform tasks associated with the Archive Player application

Courses offered for Genetec's Omnicast IP Video Surveillance System

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Synergis Courses 

SC-STC-001 - Security Center 5.X Basic Synergis Training
Length 2 days
Attendees Technicians, Administrators and IT Professionals
Prerequisite(s): None

Upon successful completion of this course you will be able to

  • Install and configure basic Security Center access control features in a single-server environment
  • Configure access control roles
  • Configure network capabilities of a single site
  • Enroll & configure access control units
  • Configure door properties
  • Configure cardholders & cardholder groups
  • Configure access rules
  • Configure schedules for access control
  • Configure alarms for access control
  • Configure partitions, users and user groups for access control
  • Perform system maintenance & troubleshooting

SC-STC-002 - Security Center 5.X Advanced Synergis Training
Length 2.5 days
Attendees Technicians, Administrators and IT Professionals
Prerequisite(s): SC-STC-001

Upon successful completion of this course you will be able to

  • Install and configure advanced Security Center access control features                         in a multi-server environment
  • Configure advanced Security Center features
  • Configure advanced access control features
  • Configure Advanced SMC features (Failover, Global Interlock & Global Antipassback)
  • Configure Zone Manager failover (shared DB)
  • Configure Failover Directory 
  • Discuss 3rd party high-availability options (clustering, etc.)
  • Configure 3rd party plugins
  • Configure mapping with Plan Manager
  • Configure Federation of Omnicast and Security Center systems
  • Configure Global Cardholder Synchronization
  • Configure Intrusion Manager role
  • Perform system maintenance & troubleshooting 
  • Discuss system performance considerations

SC-SUP-001 - Security Center – Synergis Upgrade Training
Length 4 hours (online)
Attendees Technicians, Administrators, Project Managers and IT Professionals
Prerequisite(s): STC001 (3.0 or 4.0)

Upon successful completion of this course you will be able to

  • Discuss the Security Center system architecture
  • Identify and discuss various Security Center system components
  • Perform tasks associated with the Security Desk application
  • Perform tasks associated with the Config Tool application
  • Install Security Center server software
  • Install Security Center client software
  • Perform backups, updates and upgrades
  • Perform preventative maintenance
  • Perform basic system troubleshooting

SC-SOT-001 - Security Center – Synergis Operator Training
*only available as custom training
Length 1/2 day
Attendees Dispatchers, Security Guards and Security Managers
Prerequisite(s): None

Upon successful completion of this course you will be able to

  • Work with Security Center tasks
  • Work with Security Center widgets
  • Track entities
  • Perform people counting
  • Perform visitor management
  • Receive, view and manage alarms
  • Perform investigative tasks
  • Perform maintenance tasks
  • Perform administration tasks
  • Customize the Security Center interface

Courses offered for Genetec's Synergis IP Access Control System

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Testimonials 

Why You Should Join a Training Today

Genetec’s technical training courses are a must attend for any customer looking to learn how to profit from Genetec’s innovation or become a certified partner. Don’t take our word for it. See what our customers have to say.

“Even having field experience with the various Genetec software packages beforehand, I found the certification training to be quite informative.”
George Tomlinson, President, Protocol Computer Solutions Inc.

“The overall experience has significantly improved my understanding of the Omnicast and Synergis product lines as well as IP-based security in general.”
Kevin Parisien, System designer, MMM Group

“The classes that I have taken with Genetec have been very informative. I would recommend Genetec training to all security/CCTV integrators.”
Sean Prendergast, Superintendent, 4th Utility

Genetec's technical training department is amongst the best-rated in the industry

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