Corporate headquarters

Genetec Inc.

2280 Alfred-Nobel Blvd.
Montreal, Quebec, Canada
H4S 2A4

Toll Free: 1.866.684.8006
Canada & USA: +1 514.332.4000

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Technical Assistance Center

Genetec Certified Professionals have access to phone support from the Genetec Technical Assistance Center:

Monday to Friday 8:00am - 8:00pm EST
+1 514.856.7100

Canada & USA
Monday to Friday 8:00am - 8:00pm EST
Toll free: +1 866.338.2988

Europe
Monday to Friday 8:00am - 8:00pm CET
Toll free*: +800.100.11111
Toll: +33 1 44 69 35 73

* An international calling fee might be incurred if the call is placed from a cellphone/mobile line. Please consult your service provider to validate if this fee will apply.

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Global Offices

Asia Pacific

Genetec Asia Pacific
230 Victoria Street
#07-08/09
Bugis Junction Towers
Singapore 188024

+65 6334 7585

Brazil

Genetec Brazil
Avenida Paulista, 
2439 cj. 92 – 9º andar
Edificio Eloy Chaves
CEP: 01.311-936 – Bela Vista
São Paulo – SP

+ 55 11 3504 9450

Downtown Montreal

Genetec Montréal centre-ville
630, Sherbrooke Street West
Suite 1000
Montreal, Québec Canada
H3A 1E4

Dubai

Genetec Middle East and Africa
Dubai Airport Free Zone
West Wing 5, Block A, Office 401
Dubai, United Arab Emirates

+971 4 2555 150

Europe

Genetec Europe
6 Rue Daru
75008 Paris
France

+33 (0) 1 44 69 59 00

Germany

Genetec Germany
Martin-Luther-Platz 22
40212 Düsseldorf
Germany

+49 211 13866 575

India

Genetec India
91springboard, 3rd floor, Cabin 3.6,
#175 & #176, Dollars Colony, Phase 4,
JP Nagar, Bannerghatta Main Road,
Bengaluru, Karnataka 560076,
India

Japan

Genetec Japan
3F Minami Aoyama Dai Ichi Nirasawa Building
3-5-2 Minami Aoyama
Minato-ku, Tokyo 107-0062
Japan

+81 3 6894-7563

Mexico

Genetec Mexico
Oxford 30
Juarez, Cuauhtemoc 
06600 Mexico City
Mexico

+52 (555) 540-5468

City of Québec

Genetec Québec
305 boulevard Charest E.
Suite 301
Québec, QC G1K 3H3

Sherbrooke City

Genetec Sherbrooke
268 rue Aberdeen, 4th floor
Sherbrooke, Quebec, Canada
J1H 1W5

Spain

Genetec Spain
Calle Velazquez 157
Business Center Ibercenter
Madrid 28002
Spain

+34 (0)91 52 45 770

United Kingdom

Genetec UK
400 Thames Valley Park
Reading, Berkshire, RG6 1PT
England

+44 (0)1189 653 605

United States

Genetec Training Center
300 Harmon Meadow Blvd
Suite # 407
Secaucus, NJ 07094