Atrium Card Sync Solution Overview

Atrium's integration with Genetec empowers organizations to centralize their identity and access control workflows by synchronizing user and credential information from Atrium into Genetec Security Center. Atrium can deliver a continuous, flow of cardholder information into Genetec ensuring that user identities, cards, and access permissions defined in Atrium are consistently reflected and enforced within the Genetec environment. 

• User Synchronization: Atrium imports and manages users in its system and pushes those user records into Genetec, ensuring both platforms stay aligned. 
• User & Card Status: Changes to user status (active/inactive) and card status in Atrium are synchronized so credential validity remains consistent in Genetec. 
• Card Credential Sync: Card credential data, including card IDs and identifiers, is passed from Atrium into Genetec's cardholder database to support centralized access control. 
• Cardholder Photos: Photos associated with users in Atrium are transferred into Genetec, enabling unified visual identification of cardholders. 
• Mobile Credential Provisioning: Once synchronized into Genetec's Security Center, administrators can provision mobile credentials based on the user and access level definitions from Atrium. 
• Access Level Management: Access permissions configured in Atrium whether full or selective are reflected and enforced in Genetec based on the configurations synchronized from Atrium. 

This integrated approach streamlines access control provisioning, reduces manual administrative work, and ensures reliable enforcement of identity and credential policies across both Atrium and Genetec platforms. 

Key market application 

 

1) Centralized Identity & Access Lifecycle Management for Campuses 

Market need: 

Higher-education institutions manage thousands of students, faculty, staff, and affiliates whose access needs change constantly due to enrollment cycles, housing moves, role changes, and separations. Manual updates across disconnected systems increase security risk, administrative overhead, and the likelihood of stale or over-provisioned access. 

How the solution addresses it: 

The Atrium + Genetec integration synchronizes people, cards, card status, and photos from Atrium directly into Genetec, while allowing selective assignment and removal of access levels based on institutional rules. Identity changes made in Atrium are automatically reflected in Genetec without manual re-entry. 

Primary benefit: 

Institutions gain a single, authoritative source of truth for identity and access, reducing operational burden while improving security posture and auditability across the campus. 

 

2) Faster Onboarding and Secure Offboarding at Scale 

Market need: 

Universities face intense onboarding pressure during peak periods such as orientation, semester start, and housing move-in. At the same time, delayed offboarding of departed users presents a serious security and compliance risk. 

How the solution addresses it: 

By pushing card data, card status, and photos from Atrium into Genetec, institutions can provision access as soon as a user is eligible and automatically revoke or modify access when their status changes. Selective deletion of access levels ensures users retain only the access that atrium is responsible for no more, no less. 

Primary benefit: 

Campuses dramatically reduce provisioning delays, eliminate orphaned access, and maintain consistent enforcement of access policies without increasing staffing or operational complexity. 

 

3) Improved Safety, Compliance, and Incident Response 

Market need: 

Higher-education institutions must meet strict safety, compliance, and reporting requirements while responding quickly to incidents involving access misuse, lost credentials, or role changes. 

How the solution addresses it: 

Atrium centrally manages identity attributes and access intent, while Genetec enforces access in real time. Card status updates (active, inactive, revoked) and photo synchronization ensure Genetec always reflects the current, trusted identity state defined by the institution. 

Primary benefit: 

Security teams gain faster response times, cleaner audits, and stronger confidence that physical access aligns with institutional policywithout relying on manual processes or system-to-system reconciliation. 

Features and benefits

 

1) Authoritative Identity Synchronization into Security Center 

Feature: 

The integration synchronizes people records from Atrium into Genetec Security Center, ensuring that user identity data is consistently maintained across systems. Identity updates such as name changes or status changes are propagated without manual re-entry. 

Why it's differentiable: 

Atrium acts as the authoritative identity layer for campus systems, reducing the need for custom scripts or point-to-point integrations while preserving Security Center as the system of record for enforcement. 

 

2) Card & Card Status Management 

Feature: 

Card data and card status (active, inactive, revoked) are passed from Atrium to Security Center. When a card or credential is disabled in Atrium, the corresponding card status is updated in Genetec, preventing unauthorized access. 

Why it's desirable: 

This eliminates lag between administrative action and physical enforcementespecially critical during offboarding, lost credentials, or disciplinary actions. 

 

3) Photo Synchronization for Visual Verification 

Feature: 

User photos managed in Atrium are synchronized into Security Center, supporting visual verification workflows for security operators and badging use cases. 

Why it's differentiable: 

Security teams do not need to manage a separate photo ingestion process; photos stay aligned with identity and credential data automatically. 

 

4) Selective Access Level Assignment & Removal 

Feature: 

Atrium can selectively assign and remove access levels in Security Center based on institutional rules, affiliations, or lifecycle events without overwriting unrelated access configurations. 

Why it's highly desirable: 

Unlike bulk overwrite models, selective access control preserves local Security Center configurations while still enforcing campus-wide access policies.