SIPELIA Integration
Genetec Security Center users increasingly require voice communication, video, and public-address functionality within the same operational environment as video surveillance, access control, and incident management. By integrating Commend intercom communications through the Sipelia Communications Management module, operators gain faster situational awareness and can communicate directly with people at doors, gates, emergency call points, and field devices, improving response times and operational coordination.
The joint solution combines Genetec Security Center with Commend’s SIP-compatible intercom devices and servers, including Intercom Stations, Intercom Modules, Loudspeakers, Amplifiers, and the VirtuoSIS Server. By connecting VirtuoSIS to SIPELIA via SIP trunk, Security Center can be extended with Commend’s complete portfolio of audio technologies, including analog, digital, and Intercom over IP (IoIP).
Within the Security Center environment, operators can manage SIP-based intercom calls, SIP video where supported, SIP trunk connectivity, and unified public address communication through a single interface. The integration supports projects ranging from small single-site installations to enterprise-scale, multi-site deployments, helping security teams streamline workflows, improve collaboration, and respond more effectively to incidents.
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Industry
- Airports
- Banking
- Cannabis
- Cities
- Corporate Campuses
- Data Centers
- Education
- Energy Utilities
- Financial Institutions
- Food Cosmetics Chemicals Pharma
- Gaming
- Government
- Healthcare
- Manufacturing Wholesale
- Parking Enforcement
- Public Safety
- Retail
- Seaports
- Sports Entertainment
- Traffic
- Transit
Availability
- Americas
- Asia Pacific
- Europe
- Middle East And Africa
- Australia And New Zealand
Product line
- Sipelia
- Security Center
Door, barrier, and visitor access
Sites require secure and auditable communication at entrances without forcing operators to switch between multiple systems. Commend intercom stations and modules integrated through Sipelia enable Genetec Security Center operators to communicate with visitors, view video, and coordinate access decisions within a single security workspace. The main benefit is faster and more consistent handling of door and gate events.
Emergency call and public safety points
Campuses, transport hubs, industrial facilities, and public spaces require reliable voice communication through help points and emergency stations. The integration connects Commend SIP stations and compatible servers to Sipelia, allowing operators to receive and manage calls as part of broader Security Center workflows. The main benefit is improved situational awareness and faster response during incidents.
Unified public address and operational communications
Large facilities require targeted announcements, audio distribution, and efficient operator collaboration across buildings or multiple sites. Commend loudspeakers, amplifiers, and server-based connectivity can be integrated with Sipelia to support unified public address and communication workflows. The main benefit is scalable, centralised communication for both daily operations and emergency messaging.
Features
- Compatibility of Commend Symphony devices with Sipelia in Genetec Security Center.
- SIP trunk connectivity between SIPELIA and the VirtuoSIS Server.
- Support for SIP video and ONVIF connectivity with compatible Commend Symphony devices.
- Advanced SIP communication functionalities depending on the supported device and server feature set.
- Unified public address integration with compatible Commend loudspeakers and amplifiers.
Benefits
- Operators can manage communications directly within Genetec Security Center, reducing system switching and improving situational awareness.
- The integration supports scalable deployments, from small single-site installations to enterprise-level, multi-site environments.
- Customers can combine modern Commend Symphony devices with existing Commend technologies, including analog, digital, and Intercom over IP (IoIP), through VirtuoSIS server connectivity.
- Audio, video, and output-control workflows are integrated into the Security Center environment, improving collaboration and incident response efficiency.
- The broad Commend portfolio supports a wide range of applications, including door access, emergency call points, public address, and control-room communications.
Solution Architecture
Genetec Security Center with the Sipelia module serves as the operator-facing communications layer for the integrated solution. SIPELIA communicates directly with compatible Commend Symphony devices and can also connect via SIP trunk to the VirtuoSIS Server.
The Commend Intercom Server extends the integration by bridging SIPELIA with the broader Commend portfolio, including analog, digital, Intercom over IP (IoIP), and SIP-based devices. This architecture enables centralized communication management within the Security Center environment while supporting both modern IP deployments and existing Commend infrastructures.
