Intelligent search in Security Center SaaS

See what matters, faster. Investigate with confidence.

Say hello to a smarter, faster, and more intuitive investigation experience with the intelligent search feature set. This update is designed to help you find evidence faster, understand the full context of events, and close cases with confidence. With intuitive functionality and IA-driven search tools, intelligent search helps you uncover key moments quickly and precisely.

This feature set, found in the Investigation tab of Security Center SaaS, is the first major release in our new intelligent automation framework. With this approach, we’re using IA to transform how you handle investigations. Our responsible IA practices—including a user-in-the-loop design—keep your operators in control throughout the investigative process.

Over the next few years, our intelligent automation framework will support many more features. Let’s continue reimagining and improving your investigations, from open to close.

Empower your teams with intelligent automation

The new Investigation experience within Security Center SaaS is intuitive to use, whether you’re an expert or just starting out. Reducing time-consuming tasks and simplifying evidence discovery empowers your teams to focus on what matters most: understanding situations and taking the right action.

These tools work together to make investigations easier and allow you to:

	Ensure more complete and reliable evidence retrieval
	Increase accuracy by surfacing critical moments that might otherwise be missed
	Reduce training time with intuitive tools and a simplified interface
	Boost team productivity by minimizing repetitive tasks and context switching
	Support ethical IA adoption with a traceable, transparent, and privacy-first design

This new investigation experience reflects our long-term vision: a platform where intelligent automation enhances, not replaces, human judgment. It’s about making every operator more effective, every decision better-informed, and every investigation more complete.

Search faster with IA-driven capabilities in intelligent search

The redesigned investigation tool improves operator workflows. Find video clips and contextual clues faster, cutting investigation and training time.

Intelligent search provides advanced search capabilities designed to deepen investigations once a person or object of interest is identified. Here’s how:

Pinpoint critical moments

Instantly locate entry and exit events using scene-based detection, ideal for investigating unattended items or suspect packages

Understand context

Review surrounding activity to reconstruct events before and after a trigger

Follow leads across cameras

Track individuals across multiple locations using visual matching algorithms

Accelerate decision-making

Apply intuitive filters, such as clothing color, vehicle type, time, and location, to refine search results and gain a comprehensive situational overview

Access and availability

We will complete the roll out of intelligent search by the end of September 2025. The new feature set will be available to all Security Center SaaS users as part of a limited-time Premium Preview. During this period, you’ll have full access to the new capabilities at no additional cost. After the preview, these advanced features will become exclusive to the Premium plan, while the Standard plan will continue to include natural language search with contextual filters.