Genetec Mission Control™ Operator Training
In this training, students will be introduced to the Incident Monitoring task and learn how to respond to active incidents. The task widgets, options, and list sorting features will also be explored. The reporting tasks will be presented, along with instructions on exporting incidents and reports.
Prerequisites
SC-OOT-001 or SC-SOT-001 (Security Desk Operator Training)
| Duration | Target Audience | Delivery type |
| 3 hours with instructor 1.5 hours self-paced |
Security Operators, Investigators, Supervisors
|
Instructor-led & Self-paced training |
Objectives
Upon successful completion of this course the participant will be able to:
- View and monitor incidents
- Change ownership and priority of incidents
- Respond to standard operating procedure steps
- Attach entities to incidents
- Link related incidents together
- Manually trigger an incident on a map or entity
- Export incident information
- Search for incidents and generate reports
Register for training
Submit a request to receive a registration form, upcoming training dates, and pricing.