Synergis access control system

Access control that doesn't slow you down

Close the door on outdated security

Synergis™ is an enterprise access control system that helps you manage your secure areas—no matter how many you have, or where they’re located. Set up cardholders in a system designed for efficiency at scale. Unlock doors remotely and on your schedule.

Do it all with one highly resilient, cybersecure system. Truly open, it connects to a large and growing selection of third-party devices. It’s flexible access control, backed by over  a decade of continuous innovation.

 

Key features

Your team will thank you

Handle access with clarity and control

Managing cardholders and access points shouldn’t feel like a juggling act. Synergis makes it easy to enroll visitors and employees, assign credentials, and apply access rights in just a few clicks. Add ClearID to automatically manage access rights using role-based access control. Name and map secure areas, decide who can access them, configure schedules, and switch to maintenance mode without skipping a beat. It’s access control that’s got it covered.

Cut out the noise. Act on what matters.

Your operators can get overwhelmed by alerts that don’t matter. Synergis brings clarity with customizable dashboards and map-based views. Automate threat-level response and prepare for emergencies in advance with built-in automation tools. By filtering out noise and prioritizing what’s critical, your team stays focused when every second counts.

No guesswork. Just good data.

Spot patterns and flag unusual activity with real-time data and smart tools. Actionable insights are easy to view, understand, and share. So, you can work across teams to protect facilities, improve processes, optimize space, and save time and resources. If you need to know who was where, when, Synergis offers extensive reporting to support investigations and compliance requirements.

Take access control to the next level

UNIFIED PLATFORM

See events in context

“After a certain time of the day, some doors should never be opened. So...our operators will immediately receive an alarm notification with video from the associated camera.”

“With built-in maps and other intuitive features...what once took us hours or days now takes a quarter of the time. ”

Shawn McHenry, Red Hawk Casino

OPEN ARCHITECTURE

Don't get locked in

“It came down to the flexibility of the solution. [It’s] an open-architecture solution that allows us to manage many systems from a single intuitive interface, and add any component that suits our needs.”

“We feel confident in our ability to evolve the platform and add more system capabilities.”

Michael Bonne, Royal Pharmaceutical Society

FEDERATION

Centralize monitoring and reporting

“The way we have deployed... as a federated platform nation-wide has evolved into a key differentiator for our business.”

“We can now operate a streamlined team with the visibility and control we need to effectively monitor our facilities right across the country.” 

George Dionisopoulos, NEXTDC Data Centres

Hardware

High assurance access control system

Enhanced end-to-end encryption, by design

Axis Powered by Genetec

All-in-one access control hardware and software

Synergis Cloud Link

A smart and secure access control IoT gateway

Electronic locks

Extend your reach with electronic locks

Intelligent controllers

Choose from a range of IP-based controllers

High assurance access control system

Enhanced end-to-end encryption, by design

Axis Powered by Genetec

All-in-one access control hardware and software

Synergis Cloud Link

A smart and secure access control IoT gateway

Electronic locks

Extend your reach with electronic locks

Intelligent controllers

Choose from a range of IP-based controllers

High assurance access control system

Enhanced end-to-end encryption, by design

Axis Powered by Genetec

All-in-one access control hardware and software

Synergis Cloud Link

A smart and secure access control IoT gateway

Electronic locks

Extend your reach with electronic locks

Intelligent controllers

Choose from a range of IP-based controllers

Frequently asked questions

Cybersecurity is integral to our access control platform. We implement multiple layers of defense, including advanced encryption, authentication, and authorization mechanisms, ensuring that only authorized personnel can access your sensitive data and areas. We collaborate with trusted access control partners who share our commitment to cybersecurity. Our platform supports TLS encryption for secure communication over your IP networks and utilizes OSDP and SSCP bi-directional protocols for secure device communication within your access control ecosystem. Additionally, our system is FICAM/FIPS 201 certified and our high assurance access control system for Europe aligns with NIS2 regulations.

Synergis is compatible with a wide range of third-party access control devices, including readers, door controllers, and electronic locks from leading manufacturers such as Axis Communications, HID, STid, andmore. Built on an open architecture, our platform allows for easy integration with devices from various manufacturers, ensuring you can leverage your existing hardware while adopting new access control technologies. Regular updates to the system guarantee ongoing support for the latest devices. For a full list of supported devices, please refer to our Supported Device List.

Synergis supports a wide variety of credential types, including proximity cards, MIFARE DESFire smart cards, biometric identifiers, PINs, license plates, and mobile credentials. Our software also supports various card formats, including FASC-N (Federal Agency Smart Credential Number), which is used in Personal Identity Verification (PIV) credentials issued by US Federal Agencies.

Synergis is built for scalability, allowing you to begin with a small deployment and effortlessly expand as your organization grows. Whether adding readers, doors, cardholders, servers, or industry-specific integrations, Synergis ensures disruption-free growth. Its scalable architecture is ideal for scaling across multiple locations or introducing new security features. Whether you're expanding on-premises or transitioning to the cloud, Genetec access control adapts to your needs, providing the agility to grow at your own pace.

Synergis is part of our Genetec Security Center platform, allowing you to easily combine access control with other core security systems such as Omnicast™ video management, AutoVu™ license plate recognition (ALPR), Sipelia™ intercom management, and more. With its open platform architecture, Synergis also supports integration with third-party systems. The result is a unified security environment that enhances situational awareness and streamlines operations, as operators only need to familiarize themselves with one platform. Also, managing a single platform for maintenance and updates eliminates the complexity of dealing with separate security systems.

Synergis includes robust built-in failover at both the software and hardware levels. At the software level, you can configure a secondary server to automatically take over if the primary server goes down. On the device level, Synergis Cloud Link and Axis Powered by Genetec devices feature offline capabilities, ensuring continued access control operations locally and autonomously such as peer-to-peer communications, threat level management, I/O linking, and global antipassback, in the event of network disruptions ensuring uninterrupted operations.

Role-based access control uses identity attributes—like job title or department—to automatically manage access control. By defining provisioning policies, you can ensure that people in your organization always have up-to-date access permission levels. If an employee changes job title, department, or moves to a different site, the system automatically adjusts their access. To take advantage of the benefits of role-based access control, consider adding Genetec ClearID™ to your Synergis system.

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