Training courses
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AutoVu SharpV Administrator Certification Training
This course introduces basic concepts for the AutoVu™ product with the SharpV hardware. It will go over installation, configuration and management of SharpV hardware with Genetec Security Center. The course also covers advanced SharpV configurations such as virtual loops, and the creation of hotlists.
October 9, 2025
AutoVu SharpV Bridge Administrator Certification Training
This self-paced course is focused on the SharpV hardware and basic AutoVu functionality in Security Center. It covers the basic installation, configuration and maintenaince of the SharpV, along with basic Security Center management for AutoVu only. The course also covers hotlist configuration and maintenance.
October 9, 2025
AutoVu SharpV Operator Training
This course is a small six video series showing basic operation for a SharpV system. Topics include basic AutoVu architecture within Security Center, how to view ALPR events along with maps and live monitoring. It also covers how to investigate reads and hits, and how to edit a hotlist in Security Center.
October 9, 2025
AutoVu SharpZ3 Certification Training
This course introduces basic concepts for the AutoVu™ product with the SharpZ3 hardware and Patroller. The course goes over configuration of the SharpZ3 and Patroller software. It also goes over hotlist, permit, permit restriction and overtime creation and configuration in Security Center and Patroller. Finally, it goes over Security Center configuration for AutoVu mobile applications and shows how to monitor and produce reads,hits and Patroller reports in Security Center.
October 9, 2025
Genetec ClearID™ Administrator Certification Training
This course provides deployment and configuration training for ClearID. Not only is the ClearID-Security Center architecture explained but also how to deploy the plugin, managing sites, areas and visitors.
October 9, 2025
Genetec ClearID™ Operator Training
This course provides training for the users of ClearID. No setup/configuration is covered. Rather, the course includes submitting access requests, approving/rejecting access requests, reviewing area access and managing visitors.
October 9, 2025
Genetec Clearance™ Administrator Training
The Genetec Clearance service is a cloud-based evidence management system that allows operators to create cases, upload files, and share evidence with a diverse group of people or organizations.
October 9, 2025
Genetec Clearance™ Operator Training
This course focuses on the core functionality of Genetec Clearance™, a digital evidence management system. Participants will learn to create and manage cases, handle evidence from various file types, and use Clearance's collaboration features to share evidence securely.
October 9, 2025
Genetec Mission Control™ Administrator Certification Training
This course will introduce students to the Mission Control architecture, installation process, and role configuration. Primarily, students will learn how to create incidents, including configuring the properties, recipients, triggering rules, simple and dynamic user procedures, and automation activities executed by the system. Profiles and collaborative incidents are also briefly covered.
October 9, 2025
Genetec Mission Control™ Operator Training
In this training, students will be introduced to the Incident Monitoring task and learn how to respond to active incidents. The task widgets, options, and list sorting features will also be explored. The reporting tasks will be presented, along with instructions on exporting incidents and reports.
October 9, 2025
Genetec™ Industrial IoT Training
This course provides detailed training on the configuration and management of the Industrial IoT Plugin within Security Center™. Participants will learn how to integrate building automation sensors and other IoT devices, configure data points, and create device types and entities.
October 9, 2025
Genetec™ Restricted Security Area Surveillance Certification Training
This course provides comprehensive training on configuring and using the Restricted Security Area (RSA) plugin within Security Center™. Participants will learn how to create RSA zones, configure tracking systems, and monitor intrusions within restricted areas.
October 9, 2025
Intrusion Detection in Security Center™ Administrator Training
This course teaches students to install and deploy intrusion detection plugins, enroll their hardware panel and build their environments - zones, perimeters, maps - in Security Center. Practical exercises are proposed to understand the concepts through a real-life scenario.
October 9, 2025
Intrusion Detection in Security Center™ Operator Training
This course teaches students to monitor intrusion areas, respond to intrusion alarms, and explains the different concepts of zones, areas, intrusion areas, as well as inputs and outputs. Practical exercises are proposed to understand the concepts through a real-life scenario.
October 9, 2025
KiwiVision™ Camera Integrity Monitor Training
This course provides an overview of the KiwiVision™ Camera Integrity Monitor, designed to detect tampering events in real time. Participants will learn how to configure the monitor, set up automatic actions triggered by tampering events, and generate reports on camera tampering incidents.
October 9, 2025
KiwiVision™ People Counter Certification Training
This course provides detailed training on the configuration and use of KiwiVision™ People Counter for counting people in real time through video analytics. Participants will learn how to configure KiwiVision roles, set up analytics on cameras, and manage reports.
October 9, 2025
KiwiVision™ Privacy Protector Certification Training
This course focuses on the configuration and management of KiwiVision™ Privacy Protector, designed to protect personal privacy by masking sensitive video content. Participants will learn how to create Privacy Protector roles, configure privacy settings on cameras, and manage access to protected video.
October 9, 2025
KiwiVision™ Video Analytics Certification Training
This course provides in-depth training on configuring and managing KiwiVision™ Video Analytics for intrusion detection within Security Center™. Participants will learn to set up KiwiVision roles, configure intrusion detection on cameras, and monitor analytic events in real time.
October 9, 2025
Maps in Security Center™ Administrator Training
This course teaches students to build maps and use them as a primary navigation interface in Securtity Center. They will learn how to create map structures, create georeferenced backgrounds linked to a GIS provider, and add entities to their maps. Practical exercises are proposed to understand the concepts through a real-life scenario.
October 9, 2025
Maps in Security Center™ Operator Training
This course teaches students to use maps as their primary interface. They will learn how to navigate between maps, as well as interact with entities and respond to alarms directly from the map. Practical exercises are proposed to understand the concepts through a real-life scenario.
October 9, 2025
Omnicast™ Administrator Certification Training
This course provides training on all the important steps to setup a fully functional, single server, system for video. Not only are cameras and recordings covered, but also user management, schedules, alarms and basic automation.
October 9, 2025
Omnicast™ Advanced Administrator Certification Training
This course focusses on advanced video architecture and has a special emphasis on practical troubleshooting for video.
October 9, 2025
Omnicast™ Operator Training
This course provides training on the Security Desk application and how it's used for daily operations with video. It includes working with both live and playback video, as well as maps, alarms and reporting.
October 9, 2025
Security Center AutoVu Mobile Operator Training
This course focuses on the basic functionality of an AutoVu™ mobile system with the SharpZ3. It covers the basics of hotlist and permit list management, permit restrictions and overtime management. It also covers some basic ALPR concepts and has an overview of how Patroller works and functions. It also shows some of the basic reports available for AutoVu in Security Center.
October 9, 2025
Security Center Mobile operator training
In this course students will learn how to use the Genetec's Security Center Mobile app to interact with their Security Center system. After a quick demo on what the product can do, operators will be presented with the basics on how to log on to the app and connect to their system. The primary focus of the app is to be able to view and interact with cameras, doors, and other Security Center entities on a mobile device, which is covered in the next couple of modules. Students also learn about sharing and collaboration within the app, and how to work with alarms and threat levels.
October 9, 2025
Security Center SaaS ACS Administrator Certification Training
This course provides training on setting up an instance of Security Center SaaS for access control.
October 9, 2025
Security Center SaaS Bridge Administrator Certification Training
This course provides training on setting up an instance of Security Center SaaS for both video and access control. Participants must have experience managing a Security Center On-Prem system as it assumes certain experience and understandings as a prereqisite.
October 9, 2025
Security Center SaaS Operator Training
This course provides training on daily operations with the Operation Web app. Each tab of the web app is shown and explained: Maps, Tiles, Access control and Reports.
October 9, 2025
Security Center SaaS Unified Administrator Certification Training
This course provides training on setting up an instance of Security Center SaaS for both video and access control.
October 9, 2025
Security Center SaaS VMS Administrator Certification Training
This course provides training on setting up an instance of Security Center SaaS for video.
October 9, 2025
Security Center™ CAPSS Certification Training
The Security Center CAPSS Certification Training is an advanced course designed to provide learners with an in-depth understanding of ensuring Security Center systems comply with the National Protective Security Authority’s (NPSA) Cyber Assurance of Physical Security Systems (CAPSS) program.
October 9, 2025
Security Center™ Enterprise Certification Training
This course provides advanced technical training on managing multi server environments, failover and redundancy as well as some of the "Enterprise" features like Active Directory integration and Federation.
October 9, 2025
Security Center™ Power User Training
This training is more technical than the basic operator courses but less technical that the full admin courses. It's for "Power Users" who spend most of their time performing daily operations but might need to adjust some configurations from time to time. (Like video quality, cardholders, credentials, schedules and alarms)
October 9, 2025
Security Center™ System Hardening Certification Training
This training covers the growing security risks in our interconnected world, the impact on security systems, and Genetec’s approach to system security. Participants will learn to use Security Center’s hardening tools, apply best practices, and understand the steps needed to strengthen security moving forward.
October 9, 2025
Security Center™ System Upgrade and Migration Certification Training
This course focuses on upgrading and migrating Genetec Security Center in multi-server environments, exploring different approaches based on specific cases and resources. It covers prerequisites, upgrading a highly available system, configuring the Genetec Update Service (GUS), and completing a full migration while minimizing downtime and ensuring data integrity.
October 9, 2025
Sipelia™ Administrator Certification Training
This course provides technical training on the deployment and setup in the Sipelia voice-over-IP module of Security Center. After discussing basic telephony architecture, participants learn how to setup the Sipelia server,configuring SIP accounts, adding SIP intercoms and other SIP endpoints, configure trunks and dial plans,call management and call reports.
October 9, 2025
Sipelia™ Operator Training
This course provides user training for the Sipelia voice-over-IP component of Security Center. Participants will learn about the Sipelia user interface, managing contacts, call management, public announcements, basic automation and the Sipelia Mobile client.
October 9, 2025
Synergis™ Administrator Certification Training
This course provides training on all the important steps to setup a fully functional, single server, system for access control. Not only are doors and access rules covered, but also cardholders, credentials, schedules, alarms and basic automation.
October 9, 2025
Synergis™ Advanced Administrator Certification Training
This course focuses on advanced access control configurations, and practical troubleshooting for access control.
October 9, 2025
Synergis™ Evacuation Assistant Administrator Training
In this course students will learn how to install and configure the Evacuation Assistant plugin, set up the role, configure mustering areas, and use the evacuation system events. Start and stopping evacuations, and the use of the web portal are also covered in this training.
October 9, 2025
Synergis™ Evacuation Assistant Operator Training
This training course shows operators how to start and stop evacuations from the Security Desk, as well as view the evacuation status, run reports, and get additional details from the Security Desk or web portal.
October 9, 2025
Synergis™ Operator Training
This course provides training on the Security Desk application and how it's used for daily operations with access. It includes working cardholders, credentials and visitors, as well as maps, alarms and reporting.
October 9, 2025
Wearable Camera Manager in Security Center™ Training
In this course administrators will learn how to set up the Wearable Camera Manager role, connect it to the docking stations, and set up cameras and officers in order to import video from their wearable devices. Storage management, video evidence viewing, and report generation topics are also covered.
October 9, 2025

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