Security Center SaaS simplifies communications and access control workflows

Expanding communications capabilities

When incidents occur, your team needs tools that help them communicate quickly and respond effectively. We’ve added new communication capabilities to our platform, bringing response workflows closer to the action so operators can act fast without switching applications.

With live audio talk-down for Axis direct-to-cloud speakers, operators can communicate directly with individuals on site from within Security Center SaaS. Whether your team needs to deter unwanted activity, issue safety instructions, or manage unfolding situations, they can intervene immediately without leaving their workflow.

We've also introduced calling capabilities in Operations Desktop, allowing you to make and receive calls directly from the application. By bringing communications into the same interface where operators manage incidents and alarms, these updates help your team reduce context switching and better coordinate incident response.

Accelerating security workflows

We’ve added enhancements to help you work more efficiently across visitor management and access control operations, reducing friction in some common day-to-day workflows.

On the visitor management side, new visitor compliance workflows help you collect the required information before visitors arrive on site. By completing compliance requirements in advance, your team can reduce delays at reception and create a smoother arrival experience for visitors.

We also introduced vehicle registration and license plate as credentials for access control, making it easier to manage vehicle-based access workflows. You can simplify parking access, reduce manual administration, and create a more seamless experience for employees who regularly drive to secured facilities.

And more

We’ve introduced many more capabilities for you to discover:

	In-line feedback on natural language search provides greater transparency into the search process, helping operators better understand how their searches are interpreted
	Indicators for investigation results (e.g., tags for people and vehicles) make it easier for your team to understand search outcomes at a glance
	Security Center SaaS now supports IQSIGHT (formerly Bosch) direct-to-cloud people and vehicle detections in investigations
	Support for Axis environmental sensors brings environmental and operational events directly into the unified platform
	Systems administrators can now see quotas and usage metrics on the Configuration page of the Genetec Web App for better visibility into system usage and subscription consumption
	New, scalable cloud live video and playback services help you maintain a responsive video experience as your systems grow
	The new Genetec Cloudlink™ 2210 appliance supports demanding, complex deployments with greater performance and resiliency