Genetec and Appriss Retail Integration Enables Retailers to Instantly Correlate Video with Suspicious Transactions

Joint solution already in use at DICK’S Sporting Goods to provide immediate insight, reduce shrink, improve profitability and achieve rapid ROI

MONTRÉAL, August 8, 2018 - Genetec Inc. (“Genetec"), a leading technology provider of unified security, public safety, operations, and business intelligence solutions, today announced that its unified platform, Security Center, has been integrated with Secure™ Store, a profit protection and exception reporting solution developed by Appriss Retail. With this integration, retailers can now immediately disprove or validate suspicious transactions by accessing the security video evidence associated with suspected fraudulent activity.

Secure Store enables retailers to significantly mitigate losses related to fraud, theft, and operational/systemic breakdowns. Using artificial intelligence and machine learning, Secure Store performs advanced exception modeling from multiple data sources and enables immediate corrective action.  

US-based retailer, DICK'S Sporting Goods, is using the Security Center platform to monitor over 18,000 cameras across 720 stores, and manage 230 cameras and 130 doors at its headquarters. The organization is now using the joint Genetec/Appriss Retail solution to provide immediate insight, reduce shrink, improve profitability and achieve rapid ROI, as Jacob Gillette, Director of Loss Prevention and Operations, DICK's Sporting Goods explains:  

"The Genetec system, combined with the Appriss Retail Secure Store application gives us capabilities that help speed up our investigations, which has been hugely beneficial to our organization. Our investigation team can now easily retrieve video from Security Center to validate suspicious transactions that are flagged by the Appriss Retail exception reporting system."  

Thanks to the integration of Security Center and Secure Store, retailers can now simply click on the video icon within the Secure Store interface to immediately identify and review the security video related to individual transactions. This allows them to evaluate detailed evidence related to all refunds, transaction items, discrepancies between what is being scanned and what is on the bill, and quickly determine if there was indeed a problem. 

"When you investigate fraud, you need to be able to validate questionable behavior. This is why video evidence is so critical. Thanks to our partnership with Genetec, we are now able to provide our customers with immediate insights that allow them to make informed decisions and build defensible cases based on hard evidence," said Corey Adams Vice President of Global Client Services for Appriss Retail. 

"We're pleased to be able to assist retailers with integrations that help make their teams more productive and significantly reduce loss. The open architecture of Security Center allows us to work with partners like Appriss to provide comprehensive solutions that benefit our joint end users," said Scott Thomas, Director of Retail Market Development at Genetec. 

About Apriss Retail

Appriss Retail provides artificial intelligence-based solutions to help retailers protect margin, unlock sales, and cut shrink.  With more than 20 years of retail data science expertise, the company's Software-as-a-Service (SaaS) platform generates advanced analytical insights and real-time decisions that drive action throughout the organization, including operations, finance, marketing, and loss prevention.  Its performance-improvement solutions yield measurable results with significant return on investment among retail store, ecommerce, and inventory functions.  Appriss Retail serves a global base of leading specialty, apparel, department store, hard goods, big box, grocery, pharmacy, and hospitality businesses in more than 100,000 locations (brick and mortar and online) in 45 countries across six continents.  For more information about Appriss Retail, visit .

About Genetec

Genetec develops open-platform software, hardware and cloud-based services for the physical security and public safety industry. Its flagship product, Security Center, unifies IP-based video surveillance, access control and license plate recognition (LPR) into one platform. A global innovator since 1997, Genetec is headquartered in Montreal, Canada, and serves enterprise and government organizations via an integrated network of resellers, integrators and consultants in over 80 countries. Genetec was founded on the principle of innovation and remains at the forefront of emerging technologies that unify physical security systems. For more information about Genetec, visit:

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Appriss Retail Appriss Retail

DICK'S Sporting Goods DICK'S Sporting Goods

Genetec Security Center
Secure™ Store
Appriss Retail
DICK’S Sporting Goods Monitors Security at Over 700 Stores from Its Headquarters

Media contacts & more info

Véronique Froment
HighRez Public Relations
Email: [email protected]
Tel: +1 603.537.9248