Website terms of use

General provisions of use

You are granted non-exclusive, non-transferable, revocable access and use the Genetec website strictly in accordance with our terms and conditions of use. No print out or electronic version of any part of the website or its contents may be used by you in any litigation or arbitration matter whatsoever under any circumstances.

You may not copy, republish, display, distribute, transmit, sell, rent, lease, loan or otherwise make available in any form or by any means all or any portion of the website or any content and materials retrieved from it. You are not entitled to use the website or any materials obtained from the website to develop any information, storage and retrieval system, database, information base, or similar resource, in any media now existing or hereafter developed, that is offered for commercial distribution of any kind, including through sale, license, lease, rental, subscription, or any other commercial distribution mechanism. You may not create compilations or derivative works of any content and materials from the website. You are not permitted to use any content and materials from the website in any manner that may infringe any copyright, intellectual property right, proprietary right of us or any third parties. You may not remove, change or obscure any copyright notice or other proprietary notice or terms of use contained in the website. You are not permitted to make any portion of the website available through any timesharing system, service bureau, the Internet or any other technology now existing or developed in the future. You may not remove, decompile, disassemble or reverse engineer any website software or use any network monitoring or discovery software to determine the website architecture. You are not entitled to use any automatic or manual process to harvest information from the website. You may not use the website for the purpose of gathering information for or transmitting unsolicited commercial email; You are not permitted to use the website in any manner that violates any state or federal law regulating email, facsimile transmissions or telephone solicitations; You may not export or re-export the website or any portion thereof, or any software available on or through the website, in violation of federal export control laws or regulations.


All materials provided on this website, including but not limited to the content, organization, graphics, design, compilation, logos, documents, software, services, digital conversion and other matters are protected under applicable copyrights, trademarks and other proprietary (including, but not limited to, intellectual property) rights. The copying, redistribution, use or publication of material found on the website by you of any such matters or any part of the website is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through website. The posting of information or materials on the website does not constitute a waiver of any right in such information and materials. Some of the content on the site is the copyrighted work of third parties.

©2000-2018 Genetec Inc. All rights reserved. No part of this publication may be reproduced without the written permission of Genetec at 2280 Alfred Nobel Boulevard, Suite 400, Montreal, QC, Canada, H4S 2A4, [email protected].


GENETEC™, OMNICAST™, SYNERGIS™, AUTOVU™, FEDERATION™, FLEXREADER™, STRATOCAST™, SIPELIA™, CITYWISE™, GENETEC CLEARANCE™, STREAMVAULT™, GENETEC RETAIL SENSE™, GENETEC TRAFFIC SENSE™, GENETEC AIRPORT SENSE™, GENETEC MOTOSCAN™, GENETEC CITIGRAF™, GENETEC MISSION CONTROL™, GENETEC CLEARID™, GENETEC PATROLLER™, COMMUNITY CONNECT™ and their respective logos are trademarks of Genetec Inc., and may be registered or pending registration in several jurisdictions. Other trademarks used on this website are trademarks of the manufacturers or vendors of their respective products.

Limitation of liability

Genetec makes a genuine attempt to ensure the accuracy and quality of the content described herein; however, Genetec provides this document "AS-IS" and it makes no warranty, express or implied, with respect to the quality, reliability, accuracy, or freedom from error of this document or the products described herein, and with respect to the contents hereof. Genetec specifically disclaims any implied warranties of merchantability and fitness for any particular purpose. Genetec disclaims all liability for any direct, indirect, incidental or consequential, special or exemplary damages resulting from the use of the information in this document or from the use of any products described in this document.

General information

You can browse most our website without identifying yourself and without providing any personal information. Genetec does monitor traffic to the site and our web servers collect domain name, browser type, date and time of access, and pages viewed. We use this information to find out which pages are most useful to you, to track where we can improve our website to enhance your experience, and to prepare future content in accordance with your interests.

In certain instances, such as in the case of a completing our contact form or registering to one of our portals, you will be asked to provide personal information. This information, which you choose to submit, is mainly used to respond to your inquiries, to maintain a mutual relationship, and to help improve our offers and services.

In the case of opt-in newsletter subscriptions, your personal information can also be used to send you information in your areas of interest. At any point, should you no longer wish to receive communications from Genetec, you will be provided instructions on how to unsubscribe. Your personal information will not be sold, leased, traded, or shared with any organization outside Genetec.

Third-party links

On occasion, Genetec may provide links to third-party websites. Please note that Genetec's statements, endorsements and privacy policy do not apply to these websites and Genetec is not responsible for the content or the privacy practices employed by these other sites.


Mention of any third-party product or organization does not constitute an endorsement by Genetec or that product or corporation.

Genetec strives to ensure all information provided to and from Genetec is accurate and up-to-date. If you would like to correct or change any submitted information, please contact [email protected]. Also, if you wish to report problems within the site, ask questions, report misuse or express concerns concerning this document, please contact us at [email protected]. Genetec reserves the right to modify or supplement this document at any time. As Genetec expands and improves the website, we will continue to refresh this document accordingly. We encourage you to regularly refer to this page for updates. Genetec will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose an individual's personal information for purposes other than those to which consent is obtained unless otherwise required or permitted by law. Please refer to our privacy policy for more information. If you do not agree with these terms, please do not use this website.

If you have any comments or questions, please contact us at [email protected].