Drone Dispatch Framework

The Drone Dispatcher plugin provides seamless integration of professional drone fleets into Genetec Security Center. It enables real-time mission control, video streaming, and telemetry access, offering full situational awareness from the air directly within the Genetec interface. 

Main Features:  

  • Live video and telemetry from drone and docking station cameras 

  • Real-time GPS tracking and interactive mission dispatch from the map 

  • Automated or manual drone dispatch to incident locations 

  • Centralized fleet management and mission playback in Genetec 

  • Full integration with Security Center tasks and alert workflows   

Jump to

Industry

  • Airports
  • Banking
  • Cannabis
  • Cities
  • Corporate Campuses
  • Data Centers
  • Education
  • Energy Utilities
  • Financial Institutions
  • Food Cosmetics Chemicals Pharma
  • Gaming
  • Government
  • Healthcare
  • Manufacturing Wholesale
  • Parking Enforcement
  • Property Management
  • Public Safety
  • Retail
  • Seaports
  • Sports Entertainment
  • Traffic
  • Transit

Availability

  • Americas
  • Asia Pacific
  • Australia And New Zealand
  • Europe
  • Middle East And Africa

Product line

  • Security Center

Critical infrastructure protection

Market Need: Power plants, data centers, industrial facilities, and government buildings require comprehensive perimeter surveillance and rapid incident response. Ground-based cameras have limited coverage and cannot quickly assess threats across large sites or reach difficult terrain.

Solution: DRONE DISPATCHER integrates multi-vendor professional drone fleets into Genetec Security Center, providing automated aerial surveillance, rapid deployment to incident locations, and real-time video intelligence directly within the unified security interface.

Main Benefit: Extends security coverage to unreachable areas while reducing response times from minutes to seconds through automated drone dispatch triggered by Security Center alarms.

Public safety and emergency response 

Market Need: Law enforcement, fire departments, and emergency services need immediate aerial situational awareness during active incidents. Traditional methods like helicopter deployment are slow, expensive, and not always available when needed.

Solution: The DRONE DISPATCHER plugin enables public safety teams to deploy drones instantly via point-and-click map commands in Security Center, streaming live aerial video while ground units respond, with full GPS tracking and mission recording for evidence.

Main Benefit: Provides real-time aerial intelligence to first responders within seconds of alarm activation, improving tactical decision-making and officer safety during critical incidents.

Transportation Hubs and Large Venues

Market Need: Airports, seaports, train stations, and sports stadiums face challenges monitoring vast areas with traditional fixed cameras. Security teams need quick aerial assessment capabilities for crowd monitoring, perimeter breaches, and emergency evacuations.

Solution: DRONE DISPATCHER integrates automated docking stations and drone fleets into Security Center's GIS mapping, enabling scheduled aerial patrols and event-triggered deployments with live video streamed directly to Omnicast and Security Desk monitoring tasks.

Main Benefit: Enhances situational awareness across large facilities by combining ground and aerial surveillance in one unified platform, enabling faster threat detection and coordinated security response.

Energy and Utilities Infrastructure Monitoring

 

Market Need: Energy facilities, pipelines, solar farms, and electrical substations span vast geographic areas that are expensive and dangerous to patrol manually. Regular inspection and rapid incident response are critical for operational continuity and safety.

Solution: The DRONE DISPATCHER plugin enables automated drone missions along pre-defined routes with video and telemetry recorded in Security Center. Drones can be dispatched automatically when sensors detect intrusions, fires, or equipment failures.

Main Benefit: Reduces inspection costs and personnel risk while providing continuous monitoring capabilities, enabling predictive maintenance and immediate visual verification of alarm events across distributed infrastructure.

Solution Architecture

DRONE DISPATCHER integrates autonomous drone operations into Security Center through a universal plugin framework using REST APIs and WebSocket protocols.

The DRONE DISPATCHER plugin communicates with professional drone platforms via secure IP connections (4G/LTE/5G or local network), receiving real-time telemetry, GPS coordinates, and live video streams that are displayed in Security Desk and logged for comprehensive mission playback. The integration enables bidirectional control: operators can manually dispatch drones to specific map locations or configure automatic deployment based on system events (intrusions, alarms, RSA triggers), while live camera feeds are seamlessly integrated alongside fixed surveillance cameras. For instance, when a perimeter alarm is triggered in Security Center, a drone can be automatically dispatched to the incident location, with its live video feed, GPS position, and flight telemetry instantly displayed in Security Desk, providing immediate aerial visibility and situational awareness for faster threat assessment—without exposing personnel to risk.

 

Features 

Universal Drone Fleet Management

  • Connect multiple drone brands (Skydio, FlytBase, others) as native Security Center entities
  • Drones, cameras, and docking stations integrate seamlessly—no separate console needed
  • Video streams appear directly in Omnicast alongside your fixed cameras

Interactive Map Dispatch

  • Right-click anywhere on the Security Center map to send drones instantly
  • Watch live flight paths and GPS positions in real-time
  • Deploy manually or trigger automatically based on alarms

Live Video & Telemetry

  • Stream HD video with synchronized GPS, altitude, battery, and flight data overlays
  • Control drone cameras using standard Security Center PTZ controls
  • View multiple drone feeds alongside ground cameras in one interface

Smart Automation

  • Set rules like "perimeter breach → dispatch nearest drone automatically"
  • Schedule patrol missions at specific times
  • Integrate with AJAX alarms and RSA triggers for coordinated response

Complete Mission Playback

  • Review recorded missions with video, GPS track replay, and telemetry
  • Scrub through footage while watching the flight path on the map
  • Full forensic reconstruction capabilities for incident analysis

Enterprise-Ready Security

  • Respects user permissions—operators only control authorized drones
  • Complete audit trail of all commands and deployments
  • Secure encrypted communications throughout