CyberGate SaaS Solution
CyberGate enhances physical security by integrating IP-based intercom and video systems with Microsoft Teams—now extended into Genetec Security Center (Sipelia). The integration allows door unlock through DTMF as long as the intercom relay is wired to the door and intercom communication into one seamless operational workflow.
By integrating with Genetec Security Center (Sipelia), CyberGate enables live intercom video streams and calls to be accessible and actionable directly from within Microsoft Teams, while still managed and monitored through Security Center. This provides greater situational awareness, faster response times, and streamlined operations without disrupting existing infrastructure.
The integration empowers organizations to centralize their physical security and communication systems, helping customers respond more efficiently, reduce costs, and leverage their existing Microsoft ecosystem—all within the Genetec platform they trust.
Jump to
Industry
- Public Safety
- Healthcare
- Manufacturing Wholesale
- Education
- Retail
- Cities
- Airports
- Banking
- Cannabis
- Corporate Campuses
- Data Centers
- Energy Utilities
- Financial Institutions
- Food Cosmetics Chemicals Pharma
- Gaming
- Government
- Parking Enforcement
- Seaports
- Sports Entertainment
- Traffic
- Transit
Availability
- Americas
- Asia Pacific
- Europe
- Middle East And Africa
- Australia And New Zealand
Product line
- Security Center
Compatibility
Smart Access Control
Modern commercial buildings need to manage visitor access efficiently while maintaining high security. CyberGate enables seamless integration between intercom systems and Microsoft Teams, allowing tenants or receptionists to see, speak with, and grant access to visitors—directly from their Teams environment. This streamlines visitor management, reduces response time, and eliminates the need for separate hardware or monitoring stations.
Secure and Contactless Entry
Hospitals and care facilities must control access to sensitive areas while minimizing physical contact and operational overhead. CyberGate connects intercom systems at entrances or restricted zones to staff members via Microsoft Teams, enabling contactless verification and entry approval. This ensures compliance with safety protocols and enhances patient and staff security.
Centralized Operations for Critical Sites
Government and municipal buildings require secure and scalable access control across multiple locations. CyberGate, when integrated with Genetec Security Center , allows security teams to manage intercoms and camera feeds centrally, while enabling remote communication through Teams. The result is a cost-effective, scalable solution that improves situational awareness and supports mission-critical operations.
Features
Enables SIP video and/or audio intercom calls within Microsoft Teams, extending the reach of Genetec Security Center beyond traditional control rooms.
Seamlessly routes SIP-based intercom and SIP-based intercom calls (audio and video) into Security Center for real-time monitoring and event correlation.
Azure-based infrastructure enables flexible deployment without the need for on-premises hardware, complementing Genetec’s hybrid and cloud strategies.
Works with standard SIP-enabled devices and connects easily with existing intercom and camera systems managed through Security Center.
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Benefits
- Faster Response Times
Users can manage access events in real time from anywhere, reducing delays and improving operational efficiency. - Unified User Experience
Security teams benefit from having intercoms and communication centralized within Genetec Security Center and Microsoft Teams. - Cost-Effective Deployment
Reduces the need for dedicated intercom stations and leverages existing Microsoft 365 licenses and infrastructure. - Enhanced Situational Awareness
Combining CyberGate with Security Center provides a more complete security picture, helping teams respond smarter and faster. - Future-Ready Security Operations
The scalable cloud-native model ensures your solution grows with your organization and adapts to evolving security needs.
Solution Architecture Overview
The CyberGate solution integrates with Genetec Security Center Sipelia over a SIP Trunk and, enabling intercom calls and video to be extended into Microsoft Teams in a secure and scalable way.
- IP Intercoms are connected directly to Genetec Security Center Sipelia, which manages and monitors access control and video streams.
- Through a SIP Trunk, Genetec communicates with CyberGate, which routes the intercom calls into Microsoft Teams.
- Within Teams, users can receive calls, see the intercom live video, and to open doors (use DTMF tones ) —all from their desktop or mobile device.
- The CyberGate Teams app allows administrators to configure multi-ring groups, making it possible to ring multiple users simultaneously until one picks up.
This setup empowers security and reception staff to respond quickly and effectively from any location, while keeping all access events visible and logged in Genetec Security Center.
