Offering enhanced solutions and greater customer benefits

The Genetec Technology Partner Program continually supports the many advantages of our open architecture solutions, expands our eco-system of value-added partnerships and officially certifies Genetec-approved integrations. Genetec works closely with each partner to ensure smooth integration, offer combined sales and marketing initiatives and provide customers worldwide an enhanced product offering. We offer more possibilities to meet your every security need than ever before.

Eligible Technology Partners

Our Technology Partner Program supports the integration of solutions from many different types of technology partners. Here are the categories of technology partners eligible to apply for the program:

Edge device

  • IP video devices
  • Video walls
  • Access control devices
  • Audio devices

Infrastructure equipment

  • Storage solutions
  • Wireless solutions
  • Network solutions

Management and control systems

  • Situation management
  • Building management
  • Access control
  • Point-of-sale
  • HVAC

How will technology partners benefit?

Edge-device partners

Extensive Integration Development - The program offers technology partners a number of different integration options. Depending on resources and requirements, Edge Device partners can select which integration type best suits their needs.

Dedicated Development Support - For Edge Device partners who take the lead on the integration development themselves, Genetec has dedicated support staff available to help guide them through the entire process.

Recognized Genetec Certification - Certification process is applicable to Edge Device partners only. Whether it is a completely new integration taken on by the technology partner or an existing partner looking to certify the compatibility of a newly released software version, being part of the partner program guarantees access to Genetec validation resources for compatibility testing and official certification.

All technology partners

Efficient Integration Management - An assigned program manager is dedicated to overseeing all major steps in the integration development process for edge-device partners, including a mapped out timeline, as agreed upon by both parties. The technology partner program manager will also be the main point of contact for all other partners and offer guidance and support through the integration process.

First-Level Technical Support - Once integrations for technology partners are completed, Genetec will offer complete technical assistance support for all of our technology partners' certified products. We will work in tandem with their technical support representatives to ensure complete customer satisfaction.

Increased Visibility - Through collaborative efforts, the program will offer joint marketing opportunities for both parties, such as website listings, lead generation, trade show collaboration and much more, resulting in increased exposure to partners enrolled in the program.

How will our customers benefit?

Together with our partners, we give customers more of what they want with complete security solutions that exceed expectations.

  • Wider range of hardware and solution choices
  • Detailed compatibility information
  • Certified quality integrations
  • Enhanced technical support