How airports are changing

Air travel has evolved beyond transporting people from one place to another. Increasingly, airport passengers want a smooth, delay-free experience that includes dining, shopping, and entertainment. As air travel continues to evolve, how do you offer these experiences in an environment that is safe and secure along with operations that run like clockwork?

How airports are changing

Airports are more crowded than ever

Airports are more crowded than ever

Air traffic is expected to double in 20 years. More and more airports are considering sharing infrastructures like baggage claims, gates, and passenger information to accommodate more travelers and optimize their experience. Is your technology enabling you to encourage infrastructure sharing?

Airport digital transformation has accelerated

Airport digital transformation has accelerated

Many airports have prioritized upgrading passenger-facing services like check-in and bag drop kiosks while leaving back-end systems to age. Flight business logic is the cornerstone to any airport. Does your airport use flight information to create operational value for security and operations departments?

Airport data is democratized

Airport data is democratized

From 6-month flight planning to establishing daily staffing levels, you need to be able to measure key performance indicators (KPIs) to quickly detect when you’re off-plan. Are you taping into your security infrastructure to measure KPIs or does your security system guide your teams?

Is your security system keeping up?

Security

Security

Keeping passengers safe is always an airport’s number one priority, but the security challenges you face can change on a daily – even hourly – basis. It’s critical that your security system provides a full understanding of the entire facility.

Operations

Operations

Whether it’s passing through passport control or picking up their bags from the carousel, passengers want a smooth, delay-free experience. Fulfilling this desire and making sure everything flows is no easy task. For the passenger, however, it should feel effortless.

Revenue

Revenue

Whether it comes from parking lot fees or duty-free sales, the breadth and scope of airport revenue is evolving. As people become more used to the idea of shopping in the departure area, a retail strategy based on an in-depth understanding of passenger movement and behavior becomes even more vital.