Build a strong foundation of trust
Security and privacy begin with trust. As a provider of security, operations, and business intelligence solutions, we play an essential role in helping you protect your assets, people, and organization. We are committed to building secure and compliant solutions that help you protect everyone’s privacy, without compromising security. This entails working together to gain a deep understanding of your cybersecurity needs and communicating in a secure matter.
Communicate with us securely
To communicate with us securely, please download our PKI certificates. Genetec PKI will allow you to communicate with us using S/MIME to ensure the integrity of emails we send you (email signature) and protecting the content of emails you send us (end-to-end encryption). You can install the certificates on your workstation for your own use, or deploy them across your domain. If you require assistance, please speak to your IT administrator.
Report a security vulnerability
If you are a security researcher, a partner or end user and you believe you have found a security vulnerability affecting Genetec products, our cybersecurity team is there to investigate and address the potential vulnerability.