Report a security vulnerability
If you are a security researcher, a partner or end user and you believe you have found a security vulnerability affecting Genetec products, our cybersecurity team is there to investigate and address the potential vulnerability.
Communicate with us securely
To communicate with us securely, please download our PKI certificates. Trusting Genetec PKI will allow you to communicate with us using S/MIME to ensure integrity of emails we send you (email signature) and protecting the content of emails you send us (end-to-end encryption). You can install the certificates on your workstation for your own use, or deploy them across your domain. Should you require assistance, please speak to your IT administrator.