Powerful automation in Security Center 5.14

Stagger actions for more purposeful automation

We’re continuing to expand automation capabilities in Security Center. Purposeful automation helps your teams respond more efficiently and precisely.

The new wait for event automation lets actions progress only when specific conditions are met within a defined timeframe. That means alerts and notifications are sent when they truly matter. For example, when an intrusion alarm is triggered, you can ensure that alarm details are sent by email only if operators acknowledge the alarm within a given timeframe.

Enhanced video performance and scalability

Security Desk upgraded

Security Desk now runs natively on 64-bit architecture, delivering faster video decoding, encoding, and dewarping.

Enhanced Media Gateway

The Media Gateway also runs on a fully optimized 64-bit architecture. That means faster video decoding and conversion for Security Desk and the Genetec™ Web App.

Additional support for printing modern and secure credentials

Many organizations are adopting modern, cybersecure credentials like MIFARE DESFire. Security Center 5.14 supports the Evolis Primacy 2 printer (SSCP version), making it easier to comply with MIFARE DESFire by speeding up secure card issuance.

More capabilities

Here are some other updates coming with Security Center 5.14:

Automation

	Report Manager now running on 64-bit architecture, so you can trigger multiple automated tasks at once
	Threat level configuration now found in the Automation task, alongside other automation activities
	Ability to add text overlays, images, and polygons to visual tracking

Access

	Custom privilege templates tailored to your organization’s specific needs
	More granular user privileges for better control of threat level activation
	Option to email cardholders, users, or external recipients directly from Security Center reports

ALPR

	Korean license plate reads supported for search and hotlist matching
	Windows Communication Foundation connection types from Sharp LPR cameras no longer supported
	“Generated a hit” checkmark shown in the read report for users with permissions to see the associated hotlist

Monitoring

	Inputs and their status displayed within their virtual zones in monitoring tiles and maps for better visibility
	IIoT device monitoring and custom entity monitoring in the hardware status widget

Storage

	Automatic configuration of recording file size when enabling Cloud Storage
	Zone Manager retention period increased to 9,999 days

And more

	Ability to schedule tasks in local time without converting to UTC or adjusting for daylight savings
	Finnish now supported in Security Center and Mission Control

Important product updates

	Security Center 5.14 no longer supports the legacy Security Center Web Client. The Genetec Web App replaces the Web Client.
	Security Center 5.14 provides advance in-product notice of the upcoming native HID controller integration deprecation.

Ready to upgrade?

Switch to version 5.14 now to take advantage of all the new functionalities—and get support for flexible, hybrid deployment options.

We want to remind you that Security Center 5.10 will reach end of life in December 2027. If you’re currently running Security Center 5.10 or earlier, please reach out to your Accredited Genetec Channel Partner for more information and to schedule your upgrade.