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Legal
January 15, 2023
General Terms of Sale
Unless you have a signed a contract with Genetec, the sale of all products and services (“Products”) and custom services (“Services”) by Genetec to you (“Customer”) shall be governed in accordance with the following terms and conditions:
January 15, 2023
Legal
June 23, 2020
Website Terms of Use
This document outlines the terms and conditions that apply to your access and use of our websites.
June 23, 2020
Legal
August 18, 2025
Contest terms and conditions
This document outlines the terms and conditions that apply to the 2026 State of Physical Security Survey contest if participants opt in to being part of the draw.
August 18, 2025
Legal
February 25, 2025
Genetec Cookies and Data Tools Notice
We use and allow select partners to use cookies, clickstream capture, pixels, web beacons, web collection forms and other similar technologies (collectively “Automatic Data Collection Tools”) on our Genetec Services. We do this to understand your use of our Services; improve your user experience and...
February 25, 2025
Legal
September 30, 2020
Cloud Services - Service Level Addendum
This document defines the availability of each Cloud Service made available by Genetec to the Subscriber under the Terms of Service.
September 30, 2020
Legal
May 8, 2024
Product Privacy Sheets
May 8, 2024
Legal
July 29, 2024
Genetec Trademarks
This document contains a list of Genetec Inc.’s trademarks.
July 29, 2024
Legal
February 26, 2025
Product Privacy Sheet - Genetec ClearID™
This document is a supplement to the Genetec Privacy Policy and applies to the following Genetec product: Genetec ClearID™.
February 26, 2025
Legal
March 3, 2025
Cloud Services - Hardware Addendum
This document defines the specific additional terms and conditions under which Genetec agrees to make available to the Subscriber certain hardware on an ‘as-a-service’ basis as part of the Subscriber’s procurement of a compatible Cloud Service.
March 3, 2025
Legal
March 1, 2025
Product Privacy Sheet - Genetec™ Operations Center
This document is a supplement to the Genetec Privacy Policy available at www.genetec.com/legal/privacy (the “privacy policy”) and applies to the following Genetec product (the “Product”): Genetec™ Operations Center.
March 1, 2025
Legal
March 10, 2025
Genetec Subprocessors
This document identifies the list of third parties that assist Genetec in the provision of cloud services and which, as part of their responsibilities, may collect, access, store or otherwise process customer data (including personal data).
March 10, 2025
Legal
July 23, 2024
Product Privacy Sheet - Genetec™ Security Center SaaS
This document is a supplement to the Genetec Privacy Policy and applies to the following Genetec product or service (the “Product”): Genetec™ Security Center SaaS (a Cloud Service).
July 23, 2024
Legal
January 6, 2020
Global Privacy Policy
This document will help you understand how Genetec collects, manages and uses personal data as part of our provision of our products and services to customers.
January 6, 2020
Legal
August 12, 2024
Contest terms and conditions
This document outlines the terms and conditions that apply to the 2024 State of Physical Security Survey contest if participants opt in to being part of the draw.
August 12, 2024
Legal
May 26, 2023
Product Privacy Sheet - Curb Sense™
This document is a supplement to the Genetec Privacy Policy and applies to the following Genetec product (the “Product”): Curb Sense™.
May 26, 2023
Legal
December 4, 2019
Product Privacy Sheet - Genetec™ Security Center
This document is a supplement to the Genetec Privacy Policy and applies to the following Genetec product: Genetec™ Security Center.
December 4, 2019
Legal
November 5, 2020
Software License Agreement
This document defines the terms and conditions under which Genetec allows Licensee to download, install and use any Genetec Software.
November 5, 2020
Legal
June 6, 2023
Genetec SDK License Terms
This document defines the terms and conditions under which Genetec enables its customer to access and use any of our software development kits and the associated software and services.
June 6, 2023
Legal
June 1, 2023
Genetec Hardware Warranty Terms
This document defines the hardware warranties offered by Genetec for products manufactured or resold by Genetec Inc. or its subsidiaries.
June 1, 2023
Legal
January 6, 2020
Data Processing Agreement (pre-signed)
This document sets out the terms and conditions under which Genetec and the Customer agree to share the responsibility for the Processing of Personal Data in accordance with the requirements of the EU Data Protection Laws in relation to access and use of Genetec’s products and services provided to t...
January 6, 2020
Legal
January 6, 2020
Professional Services Terms
This document defines additional terms and conditions applicable to the provision of professional services by Genetec set out in a Project Statement.
January 6, 2020
Legal
April 8, 2024
Genetec Terms of Service
This document defines the terms and conditions under which Genetec agrees to provide certain services to its customers.
April 8, 2024
Legal
September 30, 2020
Cloud Services - Terms of Service
This document describes the terms and conditions under which Genetec enables its customer to access and use our software-as-a-service and other cloud technology solutions and the associated services made available by Genetec.
September 30, 2020
Legal
January 6, 2020
Product Privacy Sheet - Genetec Retail Sense™
This document is a supplement to the Genetec Privacy Policy and applies to the following Genetec product: Genetec Retail Sense™.
January 6, 2020
Legal
June 4, 2021
Product Privacy Sheet - Stratocast™
This document is a supplement to the Genetec Privacy Policy and applies to the follCloud Services ToSowing Genetec product: Stratocast™.
June 4, 2021
Legal
November 14, 2019
Cloud Services - Data Processing Addendum
This document sets out the additional terms and conditions under which Genetec and its customer agree to share the responsibility for the processing of any Personal Data in relation to the Subscriber’s access and use of Genetec’s Cloud Services provided to the Subscriber under the Terms of Service.
November 14, 2019
Legal
December 2, 2019
Product Privacy Sheet - Genetec Clearance™
This document is a supplement to the Genetec Privacy Policy and applies to the following Genetec product: Genetec Clearance™.
December 2, 2019
Legal
March 21, 2022
Product Privacy Sheet - AutoVu Cloudrunner™
This document is a supplement to the Genetec Privacy Policy and applies to the following Genetec product (the “Product”): AutoVu Cloudrunner™.
March 21, 2022
Legal
March 17, 2023
Third-party computer software
This document outlines the list of third-party components included in Genetec software.
March 17, 2023
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